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Leisure sector plans for increased liability



The end of this year will see one of the most large-scale shakeups to the legal sector in 100 years. The deregulation of the market and introduction of alternative business structures – known commonly as ‘Tesco Law’ – will relax ownership rules surrounding legal businesses, and high street shops and supermarkets are expected to start selling legal services.

The biggest impact is likely to be in specialist areas such as personal injury, with economies of scale resulting in cheaper legal fees for consumers. This could have a significant knock-on effect in the insurance sector – as legal action becomes cheaper and more readily available, the possibility of a rapid increase in liability claims seems likely. Liability has already been marked as an area on the rise, with a growing 'claims culture' in the UK.

The leisure sector has greater footfall than most, and with that, high potential risk to both employees and members of the public. Businesses such as pubs, gambling and club chains, hotels, football clubs, racecourses, gyms, sport centres and amusement parks all see tens to hundreds of thousands of customers each year – and according to Prospects, the sector employs close to 3m staff across the UK, meaning it's vulnerable to liability claims on both fronts.

Pearlfinders spoke to decision-makers at some of the market leaders, for an understanding of the issues faced:

William Hill

Ascot Racecourse

Novus Leisure

Pret A Manger


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